Randstad Windows Server Support Technician in Raleigh, North Carolina

Windows Server Support Technician

job details:

  • location:Raleigh, NC

  • salary:$20 - $50 per hour

  • date posted:Thursday, March 1, 2018

  • job type:Contract

  • industry:Information Technology

  • reference:602058

job description

Randstad Technologies is looking for Windows Server Support Technicians to support a Windows Server environment for a long term contract.

Shift: M-F 8am-5pm

General job description:

The Windows Server Support Technician maintains company's server infrastructure and resolves server-related support incidents. The Server Tech is an escalation resource that will be assigned to resolve incidents related to Windows servers and related infrastructure.

Essential Duties and Responsibilities:

  • Provide 24/7 on-call support for Windows Server environment

  • Troubleshoot and repair server OS issues

  • Research and apply patches and service packs

  • Perform regularly scheduled maintenance

  • Upgrade standard server software

  • Build and configure new servers

  • Analyze performance and capacity of the servers

  • Support and maintain Anti-virus solution(s)

Skill Set

  • Strong knowledge level of Windows Server 2008-2016 server and associated tools

  • Thorough understanding of server hardware and peripherals, including external storage and RAID

  • Experience with virtualization technologies, including VMWare

  • Thorough understanding of network standards and connectivity

  • Able to demonstrate superior creative, innovative and problem solving skills

  • Able to interpret data, draw conclusions and make recommendations

  • Able to analyze devices, designs, materials and processes

  • Experience using enterprise ticketing system for work queue and issue resolution

  • Ability to perform, review, recommend changes to operational procedures and tasks

  • Bachelors Degree or equivalent in a technical discipline

  • 2-3 years experience, at least one of those years as an associate engineer

Certifications required:

  • Microsoft Certified Systems Engineer (MCSE), MCSA

  • Certification on Cisco servers preferred