DAL Global Services RCC Coordinator in Raleigh, North Carolina
Supervises and coordinates daily activities of employees and aircrafts to ensure a safe and effective operation.
Facilitates communication between all operational parties and carriers.
Monitors and enforces safe working habits in accordance with OSHA, TSA, DOT, USPS regulations, DGS and Safety policies, and all applicable laws.
Responsible for shift schedule to include: employee work assignments, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
Responsible for overseeing the aircraft gate assignments as well as the aircraft operations agents.
Responsible for the proper documentation and retention of all operational documents as per Carrier, DGS and FAA requirements.
Ensure the timely and accurate incident reporting (i.e. FOA, BLD, ACD, etc.)
Enforces Company policies and procedures including disciplinary action and promotes DGS policy on Equal Employment Opportunity, Anti-Harassment and diversity initiatives.
Responds to employee issues or complaints in a timely manner.
Communicates with Performance Manager or Station Manager concerning any problems or issues.
Schedules and conducts shift meetings.
Trains, coaches, counsels and mentors employees in compliance with DGS and station policies.
Assists in the administration of payroll, completes shift paperwork and performs other office duties.
Performs job duties of assigned shift for operations.
All other duties as assigned.
United States of America-North Carolina-Raleigh