Lendmark Financial Services Division Specialist (Raleigh, Durham, Garner, NC) in Raleigh, North Carolina

Division Specialist (Raleigh, Durham, Garner, NC)

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Job Details

Level

Experienced

Job Location

Raleigh, NC - Raleigh, NC

Position Type

Full Time

Education Level

High School

Travel Percentage

As Required

Job Shift

Day

Job Category

Finance

Description

Lendmark Financial Services is a consumer finance company that specializes in providing direct and indirect personal loans, automobile loans, debt consolidation loans, and merchant retail sales financing services. Lendmark operates 319 branch locations throughout Georgia, Tennessee, Virginia, Maryland, Florida, North Carolina, South Carolina, Kentucky, West Virginia, Pennsylvania, Alabama, Mississippi, Arizona, California, Colorado, Idaho, Ohio, Texas and Washington.

We are an Equal Opportunity andeVerifyparticipating employer.

GENERAL SUMMARY:The role of the Division Specialist is to support multiple branches as assigned by the AVP, Divisional Branch Coordinator. The Division Specialist will be responsible for overseeing the efficient operation of multiple branches and ensuring all operational functions are completely and properly performed to expectations, while conveying a feeling of trust, service, security and satisfaction to customers and staff.

Major Duties/Responsibilities:

  • Assist with the support and management of multiple branch locations and motivation of the staff to meet goals and objectives relating to branch profitability, volume, lending, credit quality, collections and expense.

  • Make loan decisions up to established lending limits or recommend loan decisions; process consumer loans; close consumer loans; collect accounts in varying stages of delinquency.

  • Assist multiple branch managers with business development relationships within the community. Sell products and services to meet sales goals.

  • Assist customers with the implementation of solutions, and monitor overall customer satisfaction.

  • Assist multiple branch managers with matters regarding hiring, staffing, training, performance reviews and terminations as applicable.

  • Ensure a high quality of customer service.

  • Ability to travel as required

  • All other duties as assigned.

Qualifications

BASIC REQUIREMENTS:

  • High school diploma or comparable education or related training

  • 5 plus years consumer finance or related experience

  • Ability to work with minimum supervision

  • Excellent communication skills

  • Proficient working knowledge of industry or related industry lending software, Microsoft Windows, Excel and Word Applications

PREFERRED/DESIRED QUALIFICATIONS:

  • Associates or Bachelor’s Degree

  • Bilingual, Spanish/English

WORK ENVIRONMENT:Office Environment

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