Conduent Technical Writer in Morrisville, North Carolina

Technical Writer

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com at https://conduent.taleo.net/enterprise/enterprise/www.conduent.com .

POSITION DESCRIPTION: Technical Writer

Primary Responsibilities:

Responsible for the management and execution of communications programs to either an external or internal audience.

Writes, edits, reviews and/or oversees release of communication documents and programs that support the organization and ensures external audiences or employees are kept in touch with company developments.

Plans, prepares and relays information concerning the company, such as shareholder information for investor relations.

Initiates programs that ensure the public’s understanding of the organization.

Co-ordinates media relations and prepares external communications.

Builds knowledge of the organization, processes and customers.

Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.

Receives a moderate level of guidance and direction.

Moderate decision making authority guided by policies, procedures, and business operations protocol.

Technical Requirements:

  • Minimum of three years of experience working as a corporate Technical Writer

  • Proficiency with MS Office

  • Experience with taking recorded discussions and webexes from developers, architects, QA analysts and other technical roles and turning it into consistent and useful documentation

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .

Job Communications (Int., Ext., PR)

Primary Location United States-North Carolina-Morrisville

Organization Conduent Corporate

Unposting Date Ongoing

Req ID: 18008576