UNC Health Care SR HR BUSINESS PARTNER - EMPLOYEE RELATIONS in Morrisville, North Carolina


Job ID: HUM002KZ



The Sr. HR Business Partner role functions as a strategic liaison between the business and Human Resources. As a trusted partner, plan, coordinate,

and implement HR activities for assigned client areas to align with the organizational strategy and goals. Responsible for providing advice, coaching,

counsel and problem solving to managers and employees. Provide the focal point to deliver human resources solutions in partnership with HR

specialty areas. Build and maintain effective working relationships across the client groups as well as within the HR team.

Description of Job Responsibilities:

  1. Developing effective working relationships. Provide expert advice and coaching to leaders and employees as appropriate. Equip people

managers with tools and knowledge to effectively manage their teams in alignment with organizational plans.

  1. Design, research, develop and implement HR initiatives to support people strategies, using expert knowledge of the client area. Contributeto the delivery of business area Key Performance Indicators.

  2. Identify individual and collective learning and development needs and provide to the HR specialty area for action. Proactively gain clientfeedback to support HR specialty areas to improve service levels and alert HR areas where an issue/project may impact other areas.

  3. Identify gaps in existing HR policies and contribute to the development of new HR policies and procedures. Consult and delivernew/amended policies and procedures into the business area.

  4. Work in partnership with the client area to manage employee relations issues. Build management responsibility and capability formanaging ER issues and improve the effectiveness of employee consultations. Support business area with disciplinary/grievances andother employee issues where specific business area knowledge is essential.

  5. Maintain a representative caseload involving a wide range of employee relations issues including complaints and issues leading to formalgrievances. Develop appropriate employee relations plans and interventions. Effectively investigate claims/charges, review all pertinentfacts and information without expanding the scope of the investigation unnecessarily, advise employees and managers on application ofpolicies and procedures to effect a timely and satisfactory resolution. Conduct at least one follow up review in every case to determine ifthe implemented resolution was successful. Accurately document the relevant contacts and issues immediately. Analyze information about

workforce trends and utilization, policy and procedure implementation, and compliance with all legal requirements including but notlimited to EEO, ADA, FMLA, and FLSA.

  1. Provide both transformational advice and transactional support that delivers best practice HR solutions to support the business area inconjunction with specialty HR areas.

  2. Drive all HR initiatives within client groups including performance appraisals, merit increase process, incentive process, restructures,learning & development programs, change management initiatives, succession planning, etc.

  3. Embed a performance management culture within the business area as a means of driving business improvement by ensuring clearobjectives, feedback and the improvement of customer service through behaviors. Provide training/coaching as needed.


Education Requirements:

● Bachelor’s degree in an appropriate discipline.

Professional Experience Requirements:

● Four (4) years of Human Resources experience in a Business Partner role including Employee Relations experience in practical application

of federal and state Affirmative Action and Equal Employment Opportunity laws.

Experience developing proposed policies and proceduresand their application and interpretation.

Knowledge, Skills, and Abilities Requirements:

· Strong relationship building, interpersonal, customer service and collaboration skills.

· Excellent communication skills and professional approach.

· Strong project management skills.

· Self-starter, motivated, organized, detail-oriented and able to handle simultaneous projects/priorities.

· Strong conflict negotiation skills; able to influence, deliver constructive advice, diagnose and resolve problems and positively influence


· Knowledge of employment laws and regulations.

· Ability to interface with, influence and inspire confidence in key partners across businesses, geographies, and levels.

Primary LocationUnited States-North Carolina-Morrisville


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