Verizon Principal Engineer in Cary, North Carolina

What you’ll be doing...

Verizon Enterprise Solutions offers Network Engineering (NE) as a premium architecture and engineering service to augment traditional Managed Network Services (MNS) offerings. As part of this service, Network Engineers are designated to provide overall engineering oversight of the customer's managed network. The Network Engineer understands Verizon’s Managed Services product suite, assists in optimizing processes and tools to assist in the delivery and lifecycle management of a customer's internetworking environment. The Network Engineer utilizes consistent and sound engineering and development principles and industry best practices in the implementation and evolution of the managed services function.

  • Create client solutions based on business requirements involving advanced networks, data center, security, and virtualization technologies; as well as development of fault and performance management policies and automation rules.

  • Responsible for proactive client engagement at all client levels, technology lifecycle development, and planning & coordination with various internal/external stakeholders.

  • Role will support standard and custom solution development initiatives and network management device and application certification for Managed Services solutions and clients.

  • Close collaboration with Engineering/Planning, IT, Product Development, and various Verizon and external delivery and support teams to manage the design and implementation of client projects.

  • Provide technical trainings and support for the Managed Services Operations team.

  • Design, implement, and support solutions involving, but not limited to, WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual (e.g.; Virtualization, SDN, NFV) technologies.

  • Analyze, evaluate and communicate network capacity and performance data with the objective of driving improvements to customer's network.

  • Responsible for matrix supervision of a team for specific projects, resource management, process documentation, and peer mentoring.

  • Responsible for overseeing customer network documentation such as solution design document, record of change, and network diagrams.

  • Provide 4th level incident support for customers.

  • Responsible for presentations and demonstrations related to technology, process, or client solutions.

  • Requires ownership of design and critical issues, creative thinking, and problem resolution skills.

  • Responsible for the protection of Verizon customer proprietary network information and Verizon information assets.

What we’re looking for...

You’re a motivated self-starter. Never satisfied with the status quo, you’re always challenging yourself to beat a personal best. You thrive in a fast-paced environment where new challenges come up every day. You are flexible, dependable and work well in varying environments. Learning quickly is personally rewarding and challenges to you take smart risks.

You need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Experience with converged/integrated compute infrastructure systems, including requisite network knowledge. Specifically, Sonus & Oracle/Acme Technologies.

Even better if you have:

  • A degree.

  • Strong communicator internally and externally directed at clients and third parties.

  • Understanding of IT architecture design and development (TOGAF, ITIL, CCAr, DCUCD, MCSE Platform & Infrastructure, CITA-x, CISSP, CQS, or equivalent).

  • Experience with and strong understanding of complex network and data center/cloud infrastructures (CCNA, CCDP, CCNP, CCIE, or equivalent).

  • Proven experience with complex TDM/IP voice architecture, SIP, SBCs (Sonus/Oracle) and contact centre applications (Cisco, Avaya, Genesis, Nice), and load Balancers (F5, et al.) (CCNx Collaboration, Linux/Unix OS, SSCA SIP, Sonus and Oracle Implementation Specialist, Avaya CIS/CSS, MCSE Communication/Productivity, Active Directory, DNS/LDAP, or equivalent).

  • Understanding of IP-related protocols with emphasis on MPLS/BGP VPNs, BGP, OSPF, HTTP, HTTPS, SSL, SMTP, SNMP, DNS and FTP.

  • Application development and related skills; affinity/interest in MySQL, VB script and shell scripting, Artificial Intelligence, RPA, AGILE/SCRUM methodology, mobile development, or equivalent experience.

  • Affinity/interest in cloud-based applications, virtualization (MCSE P&I, AWS CSA/CDE, VMware CMA, or equivalent).

  • Affinity/interest for security issues concerning network infrastructure (CompTIA Security+, CISSP, SSCP, CRISC, or equivalent).

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

REQNUMBER: 478740-1A